This policy explains how information submitted through Voltaglands is handled by the registered website and export-sales operator.
When you send an enquiry, request a quotation or contact us, we may receive your name, business email, telephone or messaging details, company, country or market, product requirements, quantities, drawings, photographs and other files you choose to provide. Web hosting systems may also record technical logs such as IP address, browser type, requested URL and access time.
Information may be shared only when reasonably needed with production, inspection, logistics, hosting, email or professional service providers supporting your enquiry or order, and with authorities when required by law. We do not sell submitted personal information.
Voltaglands serves international business customers. Information may therefore be processed in China and communicated across borders when necessary to respond to an enquiry, prepare an order or arrange delivery. We use reasonable access controls and limit information to the purpose involved.
Enquiry and transaction records are retained only for as long as reasonably needed for quotation follow-up, order support, dispute handling, accounting, legal compliance and security. No internet transmission or storage method can be guaranteed completely secure; avoid sending unnecessary identity or payment documents through an open enquiry form.
The website may use essential technical cookies and server logs required for security, page delivery and form operation. If analytics or additional marketing technologies are introduced, the disclosure and consent mechanism should be updated accordingly.
You may ask us to access, correct or delete information you submitted, subject to legal, contractual and record-keeping requirements. You may also ask us to stop non-essential follow-up communication.
Privacy enquiries can be sent to [email protected]. Registered and international sales office: Room 1113, Tianxin Building, No. 154 Baogang Road, Sungang Subdistrict, Luohu District, Shenzhen, China.